Common Questions
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We source our organic Arabica coffee from from Chiapas, Mexico. The Chiapas Highlands are rich in rainfall and nutritious soil and are naturally shaded by a lush forest canopy that blankets the Sierra Madre de Chiapas mountains. A high priority is placed on conserving and revitalizing the land’s resources.
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Yes, we do! And we offer free international shipping over $125.
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Yes, we test our coffee to ensure there are no detectable amounts of mold and mycotoxins.
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Yes, all of Lunova's coffee is sourced from certified organic farms.
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Much of the coffee currently on the market was roasted months ago, leading to a noticeable shift in flavor and taste. To ensure you receive the freshest coffee, we aim to ship out your order within 1 week our weekly roast.
The best way to ensure you receive the freshest coffee from Lunova is to subscribe to our coffee subscription. We ship most of our subscription orders
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Yes! We offer a coffee subscription so you can have the freshest and purest coffee delivered to you every week if you choose. You have the option to select the weekly frequency.
You will save 10% on coffee when you subscribe. After the second delivery, the discount increases to 15%.
You can modify coffees, skip or cancel at any time.
Shipping & Delivery
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Yes, we do! And we offer free international shipping over $125.
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Yes, we offer free economy shipping in the United States for 2 or more coffee bags (orders over $40).
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We roast on Monday, and we ship out all orders within three days of roasting.
We aim to get most orders our the following day after roasting, but since we just launched, we are giving ourselves some additional time to fine tune all of our internal processes. Thank you in advance for your patience!
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Your recurring orders will get processed on Mondays, which is the same day we do our weekly roast. Your order will ship out within 3 days of roasting.
However, in most cases your order will ship out on Tuesday, the following day after our weekly roast. This ensures you receive the freshest and most flavorful coffee.